RETURN AND REFUND POLICY
Thank you for shopping at www.pakhopeasy.
If for any reason, you are not completely satisfied with a purchase we invite you to review our policy on return and refund.
The following terms are applicable for any products that you purchased on our website.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to PakhoPeasy Self-learning Solutions Pvt. Ltd., office No.1 and 2 ,Rahimtoola House , 7 Homji Street , Fort , Mumbai 400001.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by you to purchase Goods from us.
- Service refers to the Website.
- Website refers to www.pakhopeasy.com, accessible from http://www.pakhopeasy.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Right
We have 14 days return policy. You are entitled to cancel your order within 14 days from date of receipt of the goods.
You may exercise the cancellation right only in the following two cases:
- Goods delivered other than the order.
- Goods damaged during shipment.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By email: info@pakhopeasy.com By phone: 02246028027.
Conditions for Returns
For the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days.
- The Goods are in the original packaging.
The following Goods cannot be returned:
- The Goods are damaged, not in original condition or where the period of 14 days after receiving the goods has lapsed.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of goods that do not meet the above return conditions at our sole discretion.
Return of Goods
You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at the following address:
PakhoPeasy Self-learning Solutions Pvt. Ltd.
Office No.1 and 2, Rahimtoola House,
7 Homji Street, Fort , Mumbai 400001
We cannot be held responsible for the goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. You are solely responsible for the goods until we receive and check them.
Replacement of Goods:
Upon receipt of the goods, we shall replace the goods with no further charge only after due scrutiny and confirmation to the extent that either the wrong goods are delivered or damaged during shipment declining the utility of the goods.
Refund:
We have no refund policy. Goods once purchased can only be returned in the cases mentioned hereinabove with no refund.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
By email: info@pakhopeasy.com By phone: 02246028027